Privacy Policy

Last updated: August 12, 2025

Offstage (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

1. Who We Are

Our website address is: https://www.offstageco.com.
Offstage is a marketplace connecting musicians, creators, and fans for lessons, collaborations, merchandise, and other offerings.

2. Information We Collect

We may collect:

  • Account information – Name, email address, password, profile details when you sign up.
  • Order information – Billing/shipping address, payment details (processed securely by our payment providers), purchase history.
  • Communications – Messages you send through our platform (e.g., vendor chats), customer service requests.
  • Technical data – IP address, browser type, device information, cookies, and analytics data.
  • Content you provide – Profile photos, product listings, reviews, or media uploads.

3. How We Use Your Information

We use your information to:

  • Provide and maintain the Offstage platform
  • Process transactions and deliver purchases
  • Facilitate communication between artists and fans
  • Improve site performance and user experience
  • Prevent fraud and enhance security
  • Send you updates, offers, or service-related messages (you can opt out of marketing emails)

4. Cookies & Tracking Technologies

We use cookies and similar tools to:

  • Keep you logged in
  • Remember your preferences
  • Analyze site traffic and performance
  • Deliver relevant promotions

You can adjust your browser settings to block cookies, but some features may not work properly.

5. Sharing Your Information

We only share your information with:

  • Vendors you purchase from or interact with on Offstage
  • Payment processors (e.g., Stripe, PayPal) to securely process transactions
  • Service providers who help run our site (hosting, analytics, customer service)
  • Legal authorities when required by law or to protect rights and safety

We never sell your personal information to third parties.

6. How Long We Keep Your Data

  • Account data is kept as long as your account is active
  • Transaction records are retained for legal/tax purposes
  • Messages and content remain as long as your account exists or as required by law
  • You may request deletion of your account and associated personal data (except where retention is legally required)

7. Your Rights

You may:

  • Access the personal data we hold about you
  • Request corrections or updates
  • Request deletion of your personal data
  • Opt out of marketing communications
  • Export a copy of your data

To exercise these rights, contact davey@offstageco.com.

8. Security

We use SSL encryption, secure payment processing, and other safeguards to protect your information. However, no method of transmission or storage is 100% secure.

9. Third-Party Links & Content

Offstage may include embedded content (e.g., videos, social media posts) from other sites. These sites may collect data about you according to their own privacy policies.

10. Changes to This Policy

We may update this policy from time to time. Changes will be posted here with the “Last updated” date revised.

11. Contact Us

If you have questions about this Privacy Policy, email us at: davey@offstageco.com